Remote care for chronic pain: A qualitative evaluation with managers, practitioners, and patients

The Covid-19 pandemic obliged many healthcare providers to transition rapidly to a remote-only model of care. Concerns have been expressed about patient access to remote services, their appropriateness for sensitive consultations and physical examinations. Pre-pandemic research into telemedicine showed evidence of its effectiveness, but patient, staff and service user perspectives on remote care approaches remain unclear. This study explored the experiences and perceptions of care among patients, practitioners and managers in a single United Kingdom chronic pain organisation whose services were delivered remotely (telephone and online) during the pandemic. Nineteen participants (seven patients, seven practitioners, five managers) took part in in-depth qualitative interviews, conducted via telephone or online. Transcripts were analysed thematically. Five service provider and four service user themes were generated. Service provider themes comprised "The change process," "Accessibility and efficiency," "Effective when remote: Contact, support and education," "Concerns about communication, connection and disembodied work," and "Supporting and sustaining the team." Patients' themes comprised "Preferences, expectations and acceptance of remote care," "Convenience and accessibility," "Sense of support" and "Delivery modality matters." The study provides evidence from the qualitative evaluation of a single remote only service of its benefits and limitations as perceived by stakeholders. Findings suggest that service providers could address limitations, and progress to a blended care package, based on for patient need and choice. Further attention could be paid to services delivered by telephone, and to staff communication skills, resources, time management and wellbeing needs.Copyright © Nova Science Publishers, Inc.

Whole Health coaching to rural Veterans through telehealth: Advantages, gaps, and opportunities.

Background: The Veterans Health Administration (VHA) is one of the largest providers of telehealth in the United States and continues to lead the way in transforming healthcare services. VHA has been implementing its Whole Health (WH) initiative since 2018, a proactive practice empowering patients to take charge of their health and well-being. A key facilitator of the WH initiative is the WH coach who partners with Veterans to achieve their health-related goals. A gap exists in the literature regarding the understanding of WH coaches' use of telehealth to engage rural-residing Veterans. COVID-19 unexpectedly interrupted in-person VHA delivery of care, including WH coaching which primarily relied on in-person delivery and focused less on telehealth. During the pandemic, WH coaches had to adapt and integrate different modalities to engage their Veteran patients. We examined WH coaches' approaches to extending coaching to rural Veterans via technology, emphasizing the advantages of telehealth, existing gaps in telehealth delivery, and opportunities for telehealth as a coaching modality. Methods: This project was implemented as part of a larger mixed methods evaluation regarding WH coaching for rural Veterans; this manuscript presents the findings from the qualitative data from the larger study. The qualitative dataset is comprised of data collected using three different qualitative methods: four focus groups (n = 11; 3-4 participants per group), in-depth individual interviews (n = 9), and open-ended responses from a national web-based survey (n = 140). Focus group, in-depth interview, and open-ended survey data were collected sequentially and separately analyzed following each wave of data collection. Findings from the three analyses were then collaboratively merged, compared, reorganized, and refined by the evaluation team to create final themes. Results: Three final themes that emerged from the merged data were: (1) Advantages of Telehealth; (2) Telehealth Gaps for Rural Veterans, and (3) Strategies for Bridging Telehealth Gaps. Themes explicate telehealth advantages, gaps, and opportunities for rural Veteran WH coaching. Conclusion: Findings highlight that video telehealth alone is not sufficient for meeting the needs of rural Veterans. Digital technologies hold promise for equalizing health access gaps; however, both human factors and broadband infrastructure constraints continue to require WH coaches to use a mix of modalities in working with rural Veterans. To overcome challenges and bridge gaps, WH coaches should be ready to adopt a blended approach that integrates virtual, in-person, and lower-tech options.

Voices of Children on Movement Behaviours in the Early Years: Reflections from Six Diverse Country Settings

Little is currently known about young children's perceptions and experiences of 24-hour movement behaviours (physical activity, sedentary behaviour, sleep), yet their voices play an important role in contributing to our understanding and ensuring that appropriate action is taken to promote healthy behaviours. With the release of the World Health Organisation's Guidelines for physical activity, sedentary behaviours and sleep for children under 5 years of age, interest is gathering to examine how young children globally perceive and experience these movement behaviours in their daily lives. Conducting qualitative research with young children, however, presents a host of challenges including identifying suitable methods (interview type), developing appropriate questions (terminology, translation), building rapport (presence of caregivers/educators, incentives), and managing power dynamics, while adjusting to the restrictions imposed by COVID-19. Additional layers of complexity come into play when conducting an international study across culturally, linguistically, and socioeconomically diverse populations. This article describes the reflections of our research group as we considered the effect of diverse contextual influences in Australia, Chile, China, India, Morocco and South Africa, on how movement behaviours are conceptualised by young children. The complexities of working across these diverse contexts is discussed and the implications this has for methodological decisions and data interpretation are reflected upon. While the WHO Guidelines (2019) are universal, globally young children experience considerable differences in how their days are structured, along a continuum of highly supervised to independent play, with varying degrees of agency to make choices regarding their experience of movement behaviours. This suggests the need for a nuanced approach in how we further research and address movement behaviours across different country contexts, taking into consideration social and cultural norms. © The Author(s) 2023.

Developmental evaluation of teaching quality: Evidencing practice

The evaluation of teaching quality and practice is increasingly important in higher education and usually done via student surveys (quantitative data) alone. Much less attention is given to teachers' self-evaluations of teaching practice (qualitative data). This emphasis on quantitative over qualitative data can result in incomplete and biased measures of teaching quality, and inappropriate changes to educational practice, which may, in turn, negatively impact outcomes, experiences and university micro-cultures. In this paper, we present a case study of an international residential masters module, in rapid transition to online delivery during the COVID-19 pandemic, to demonstrate: 1) how developmental evaluation (DEval) can be used for rigorous critique of teaching practice in conjunction with student satisfaction data;and 2) how qualitative reflections on teaching practice can be transformed into justifiable evaluative evidence, using DEval theory and techniques. Our DEval approach, theorised and enacted using the community of inquiry framework, increased the teachers' skills and confidence to plan and continually evaluate teaching-learning enhancements. We discuss the implications and benefits of DEval for teachers and universities when used to assess teaching quality. In addition, we expand on existing knowledge to provide clarification on the purposes and appearances of all levels of evaluation in higher education. Practitioner Notes 1. It is beneficial for universities and their staff to increase evaluation skills, knowledge and practice. 2. Developmental evaluation theory and techniques can help transform teachers' reflections and critiques of their practice into justifiable evaluative evidence, thus increasing the rigor, and subsequent use, of this rich form of data. 3. Developmental evaluation, as described in this paper, can help to build teachers' skills and confidence in planning and evaluation for ongoing, transformative enhancements to teaching-learning. 4. Using developmental evaluation, teachers self-evaluations can be used in conjunction with student satisfaction data to address some of the current challenges of using student surveys as the primary data source in university assessment of teaching quality. © 2023, University of Wollongong. All rights reserved.

Psychosocial Peer Support to Address Mental Health and Burnout of Health Care Workers Affected by COVID-19: A Qualitative Evaluation.

Health care workers in the U.S. are experiencing alarming rates of burnout. Furthermore, the COVID-19 pandemic has worsened this issue. Psychosocial peer-support programs that address general distress and are tailored to health care systems are needed. A Care for Caregivers (CFC) Program was developed at an American metropolitan university hospital and outpatient health care system. The CFC program trains "Peer Caregivers" and managers and has four components: the identification of colleagues in need of support; psychological first aid; linkage to resources; and the promotion of hope among colleagues experiencing demoralization. Qualitative interviews (n = 18) were conducted with Peer Caregivers and Managers participating in the initial piloting of the program. Results suggest that the CFC program shifts the organizational culture, teaches staff skills for recognizing and supporting others in distress, and supports those staff who are already providing these services informally. Findings suggest that staff distress resulted primarily from external factors and secondarily from internal organizational stressors. External stressors were exacerbated by the COVID-19 pandemic. Although the program has promise for addressing staff burnout, other organizational efforts are needed to simultaneously promote staff wellness. Ultimately, psychosocial peer support programs for health care workers are feasible and potentially impactful, but also require other systemic changes within a health care system to improve and sustain staff well-being.

Understanding the Impact of Home Confinement on Mental Health, Sleep, and Behavior of Children during the Covid-19 Pandemic: A Qualitative Study

Background. Theoretical models of behavior change focus on psychological constructs, including intention and self-efficacy, but they do not consider the role of stressors. In this study, the impact of home confinement was explored as an external stressor on mental health, sleep, loneliness, tiredness, and behavior of children during the coronavirus disease of the 2019 (COVID-19) pandemic. Material and methods. Ten children aged 7-17 years who were restricted at home for at least one month during the COVID-19 outbreak were included. Semi-structured interviews with children were conducted to elicit their feelings, reflections, and responses to home confinement during the COVID-19 pandemic. The children expressed that they felt lonely and tired at home "sometimes" to "most of the time". Results. The children had no sleep status quality as before the COVID-19 outbreak, including difficulty in falling asleep, insomnia, and hypersomnia. Most children had depression and anxiety symptoms with different severities. The children were irritable, aggressive, or nervous at home. Only one child reported that she was more active and had positive changes compared with before. Most children experienced some degree of conflict with their parents or siblings. Conclusions. This study found that some children were affected by different kinds of emotional issues at home during the COVID-19 pandemic.

Maintaining Safety While Discussing Suicide: Trauma Informed Research in an Online Focus Groups

Although trauma informed (TI) care has been well researched and is used in many disciplines, TI practices for research are less developed. In this article, we explore the use of TI practices when discussing the sensitive topic of suicide within an online focus group. Qualitative studies on rural suicide are sparse, even though the incidence of suicide is higher rurally than in urban areas. Rural communities are often close knit and stigma can be greater toward non-normative experiences such as mental illness and suicide. Due to the nature of rural communities, the trauma of suicide can affect many people. We conducted focus groups with rural community participants who had an interest in suicide prevention to explore the gaps in rural suicide research and the best methods for knowledge dissemination of existing research. Steps were taken to mitigate re-traumatization and/or severe distress in the participants through a TI research approach. An online video conferencing platform became necessary due to the COVID-19 pandemic. The online features promoted safety and transparency by: enabling participants to turn off camera and microphone if they became distressed, allowing them time to self-regulate until feeling sufficiently safe to return to the focus group discussion;leaving the discussion at any time with little disruption;and being able to choose a comfortable place to join the discussion. Other TI activities included ensuring ongoing consent throughout the process, recruiting through a third party to enhance safety, having support resource lists tailored to the region, and encouraging participants to share and debrief final thoughts. A number of participants commented on feeling safe within the environment of the focus group. Limitations included challenges identifying distress online and technological difficulties associated with rural internet services. To our knowledge, this is the first article using a TI approach for discussing suicide through an online method. [ FROM AUTHOR]

Hybrid-based framework for COVID-19 prediction via federated machine learning models.

The COronaVIrus Disease 2019 (COVID-19) pandemic is unfortunately highly transmissible across the people. In order to detect and track the suspected COVID-19 infected people and consequently limit the pandemic spread, this paper entails a framework integrating the machine learning (ML), cloud, fog, and Internet of Things (IoT) technologies to propose a novel smart COVID-19 disease monitoring and prognosis system. The proposal leverages the IoT devices that collect streaming data from both medical (e.g., X-ray machine, lung ultrasound machine, etc.) and non-medical (e.g., bracelet, smartwatch, etc.) devices. Moreover, the proposed hybrid fog-cloud framework provides two kinds of federated ML as a service (federated MLaaS); (i) the distributed batch MLaaS that is implemented on the cloud environment for a long-term decision-making, and (ii) the distributed stream MLaaS, which is installed into a hybrid fog-cloud environment for a short-term decision-making. The stream MLaaS uses a shared federated prediction model stored into the cloud, whereas the real-time symptom data processing and COVID-19 prediction are done into the fog. The federated ML models are determined after evaluating a set of both batch and stream ML algorithms from the Python's libraries. The evaluation considers both the quantitative (i.e., performance in terms of accuracy, precision, root mean squared error, and F1 score) and qualitative (i.e., quality of service in terms of server latency, response time, and network latency) metrics to assess these algorithms. This evaluation shows that the stream ML algorithms have the potential to be integrated into the COVID-19 prognosis allowing the early predictions of the suspected COVID-19 cases.

Methodological Insights From a Virtual, Team-Based Rapid Qualitative Method Applied to a Study of Providers' Perspectives of the COVID-19 Pandemic Impact on Hospital-To-Home Transitions.

Background: During the COVID-19 pandemic, rapid virtual qualitative methods have gained attention in applied health research to produce timely, actionable results while complying with the pandemic restrictions. However, rigour and analytical depth may be two areas of concern for rapid qualitative methods. Methods: In this paper, we present an overview of a virtual team-based rapid qualitative method within a study that explored health care providers' perspectives of how the COVID-19 pandemic has impacted hospital-to-home transitions, lessons learned in applying this method, and recommendations for changes. Using this method, qualitative data were collected and analyzed using the Zoom Healthcare videoconferencing platform and telephone. Visual summary maps were iteratively created from the audio recordings of each interview through virtual analytic meetings with the team. Maps representing similar settings (e.g. hospital providers and community providers) and Sites were combined to form meta-maps representing that group's experience. The combinations of data that best fit together were used to form the final meta-map through discussion. Results: This case example is used to provide a description of how to apply a virtual team-based rapid qualitative method. This paper also offers a discussion of the opportunities and challenges of applying this method, in particular how the virtual team-based rapid qualitative method could be modified to produce timely results virtually while attending to rigour and depth. Conclusions: We contend that the virtual team-based rapid qualitative data collection and analysis method was useful for generating timely, rigorous, and in-depth knowledge about transitional care during the COVID-19 pandemic. The recommended modifications to this method may enhance its utility for researchers to apply to their qualitative research studies.

Conducting Virtual Focus Groups During the COVID-19 Epidemic Utilizing Videoconferencing Technology: A Feasibility Study.

Background Due to the coronavirus disease 2019 (COVID-19) pandemic, the world has seen a surge in utilizing videoconferencing technology. It can be a useful approach for qualitative research. This study describes the feasibility of virtual focus groups in qualitative research. Methods Videoconferencing software was used to conduct virtual focus groups. A dry run was conducted a day before the focus group to ensure the research team was acquainted with the software on the focus group day. Results Using distance videoconferencing software was cost-effective compared to face-to-face focus groups. The moderator was responsible for leading the discussion virtually. Unlike in-person focus groups, the virtual focus group scheduling was flexible, and it was easier to find replacements for participants who dropped out. Conclusion This study found that conducting virtual focus groups utilizing videoconferencing software was time-saving and cost-efficient compared to face-to-face focus groups.

The Sociological Confessional: A Reflexive Process in the Transformation From Face-To-Face to Online Interview

This aim of the article is to reflect on a new quality in the researcher-participant relationship caused by the transformation from a face-to-face to an online interview (on the Zoom platform during two first waves of the COVID-19 pandemic). It reports methodological learnings from autoethnography. The concept of an interaction order (Goffman) provides a theoretical lens through which the researcher-participant encounter is being analysed. The study is based on the reflections referring to 31 online in-depth interviews with women (mothers in an 'empty nest') conducted by a team of five female researchers. Online research was depicted in literature as an option of a second choice for conducting qualitative studies before 2020 and an online methodology as one in need to be tested. In order to provide the context of our methodological learnings, we will present an overview of our study. Our study consisted of 31 online in-depth interviews with women (mothers in an 'empty nest') and was conducted by a team of five female researchers. After having reflected on our experience from the field, called 'the sociological confessional', we claim that online interviews have potential to be the option of the first choice to conduct in-depth interviews. We do not see the lack of immediate presence in remote interviews as a setback. On the contrary, we believe that thanks to introducing practices of care about the participant, the revised methodology not only meets the criteria of the qualitative IDI standards, but diminishes emotion work (Hochschild, 1983) on the part of the researcher as well. We find our 'report from the field' unique: (1) our study was not planned to be conducted online and (2) it has succeeded in gathering equivalent data during the first stage of the pandemic. [ FROM AUTHOR] Copyright of International Journal of Qualitative Methods is the property of Sage Publications Inc. and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full . (Copyright applies to all s.)

Providers' Shift to Telerehabilitation at the U.S. Veterans Health Administration During COVID-19: Practical Applications.

Telerehabilitation provides Veteran patients with necessary rehabilitation treatment. It enhances care continuity and reduces travel time for Veterans who face long distances to receive care at a Veterans Health Administration (VHA) medical facility. The onset of the COVID-19 pandemic necessitated a sudden shift to telehealth-including telerehabilitation, where a paucity of data-driven guidelines exist that are specific to the practicalities entailed in telerehabilitation implementation. This paper explicates gains in practical knowledge for implementing telerehabilitation that were accelerated during the rapid shift of VHA healthcare from out-patient rehabilitation services to telerehabilitation during the COVID-19 pandemic. Group and individual interviews with 12 VHA rehabilitation providers were conducted to examine, in-depth, the providers' implementation of telerehabilitation. Thematic analysis yielded nine themes: (i) Willingness to Give Telerehabilitation a Chance: A Key Ingredient; (ii) Creativity and Adaptability: Critical Attributes for Telerehabilitation Providers; (iii) Adapting Assessments; (iv) Adapting Interventions; (v) Role and Workflow Adaptations; (vi) Appraising for Self the Feasibility of the Telerehabilitation Modality; (vii) Availability of Informal, In-Person Support Improves Feasibility of Telerehabilitation; (viii) Shifts in the Expectations by the Patients and by the Provider; and (ix) Benefit and Anticipated Future of Telerehabilitation. This paper contributes an in-depth understanding of clinical reasoning considerations, supportive strategies, and practical approaches for engaging Veterans in telerehabilitation.

How do we engage people in testing for COVID-19? A rapid qualitative evaluation of a testing programme in schools, GP surgeries and a university.

BACKGROUND: The UK Scientific Advisory Group for Emergencies (SAGE) emphasises the need for high levels of engagement with communities and individuals to ensure the effectiveness of any COVID-19 testing programme. A novel pilot health surveillance programme to assess the feasibility of weekly community RT-LAMP (Reverse transcription loop-mediated isothermal amplification) testing for the SARS-CoV-2 virus using saliva samples collected at home was developed and piloted by the University of Southampton and Southampton City Council. METHODS: Rapid qualitative evaluation was conducted to explore experiences of those who took part in the programme, of those who declined and of those in the educational and healthcare organisations involved in the pilot testing who were responsible for roll-out. This included 77 interviews and 20 focus groups with 223 staff, students, pupils and household members from four schools, one university, and one community healthcare NHS trust. The insights generated and informed the design and modification of the Southampton COVID-19 Saliva Testing Programme and the next phase of community-testing. RESULTS: Discussions revealed that high levels of communication, trust and convenience were necessary to ensure people's engagement with the programme. Participants felt reassured by and pride in taking part in this novel programme. They suggested modifications to reduce the programme's environmental impact and overcome cultural barriers to participation. CONCLUSIONS: Participants' and stakeholders' motivations, challenges and concerns need to be understood and these insights used to modify the programme in a continuous, real-time process to ensure and sustain engagement with testing over the extended period necessary. Community leaders and stakeholder organisations should be involved throughout programme development and implementation to optimise engagement.

Australians' Experience of the COVID-19 Pandemic: Advantages and Challenges of Scaling Up Qualitative Research Using Large-Scale Rapid Analysis and Building Research Capacity Across Rural Australia.

Australia responded to the emergence of the COVID-19 global pandemic in 2020 by initiating a border and bio-security zone lockdown and policies emphasising social distancing and hand hygiene. To understand the public response to this, Southern Queensland Rural Health commenced a two-phase research project exploring attitudes and practices towards the COVID-19 pandemic in Australia. An initial online survey foreshadowed 90 qualitative interviews with respondents to explore what the pandemic meant for everyday life. This paper details use of a qualitative approach by a national collaborative of investigators from 9 rural university departments in Australia who came together to research the qualitative phase of the project. Our methodological approach aligned with extant literature describing the management of large-scale interviewing and coding in the context of unfolding and dynamic contexts. The 'RITA' model (Rapid Identification of Themes from Audio recordings) entails a five-step process designed to progress from identifying research foci, through deductive and iterative coding to identify key concepts. We used a combination of coding templates, organisation and tagging of field notes and real-time sharing through a secure cloud drive to create a data set for immersive analysis and generation of ideas. Use of this method has added to the collective knowledge about successful rapid research investigations, recognising the inherent tension between speed and rigour. This is not a binary but a dialectic; trustworthiness is integral to qualitative research. However, use of fresh approaches is accommodated by new technologies and can preserve adequate rigour while enabling collaboration, research capacity building and increasing the pace of data collection and analysis. This project has presented methodological challenges and highlights some strengths of such an approach. It is hoped that reporting our approach and experiences is useful for the broader health and research community considering large-scale qualitative research.

Analysis of university student responses to the pandemic in a formal microbiology assessment.

During the coronavirus pandemic, second-year students on the B.Sc. molecular biology and genetics degree at Istanbul Technical University sat an open-ended online exam for a microbiology course in which one of the compulsory questions asked how the course had helped them during the first phase of the pandemic (April-July 2020). Fifty of 69 students gave consent for their (anonymous) responses to be analysed in order to discern any key ways in which their knowledge had been applied. The aim of the study was to investigate whether taking an advanced microbiology course increases understanding of the Severe Acute Respiratory Syndrome Coronavirus 2 (SARS-CoV-2) pandemic and has a positive impact on student behaviours with respect to public health practices. Findings were divided into four major themes: course content (information), application of course content to behavioural change (practice), professionalism and their 'audience' whilst at home in lockdown (family and friends). Social distancing, wearing face masks, and hand and surface hygiene were described as important behaviours, with this practice informed by their basic microbiology knowledge. This paper describes a scenario where rote assessment can be used to assess wider scientific literacy with respect to application in society, providing students with an opportunity to incorporate and apply their learning into real-life situations, whilst tutors can assess constructivist learning, conceptual understanding and impact on student behaviour.

Lived experiences of frontline workers and leaders during COVID-19 outbreaks in long-term care: A qualitative study.

BACKGROUND: Long-term care facilities across Canada have been disproportionately affected by the COVID-19 pandemic. This study aims to describe the experiences of frontline workers and leaders involved in COVID-19 outbreak management in these facilities, identify best practices, and provide recommendations for improvement. METHODS: This is a qualitative study using key informant, semi-structured interviews. Key informants were defined as individuals with direct experience managing COVID-19 outbreaks in long-term care. Thematic content analysis of interview transcripts identified key themes important for outbreak management. RESULTS: Twenty-three interviews were conducted with key informants from the following categories: public health, health authority leadership for long-term care, infection prevention and control, long-term care operators, and frontline staff. Eight themes were identified as critical factors for outbreak management on thematic analysis, which included: (1) early identification of cases, (2) the suite of public health interventions implemented, (3) external support and assistance, (4) staff training and education, (5) personal protective equipment use and supply, (6) workplace culture, organizational leadership and management, (7) coordination and communication, and (8) staffing. CONCLUSIONS: Best practices and areas for improvement in outbreak response identified in this study can help to inform policy and practice to reduce the impact of COVID-19 in these settings.

Perceived Helpfulness of a Moderated Online Social Therapy Network for Young People Experiencing Social Anxiety.

There is a growing need for more effective delivery of digital mental health interventions, particularly for individuals experiencing difficulty accessing or engaging with traditional face-to-face therapy. Young people with social anxiety, and young males with social anxiety in particular need interventions sensitized to their needs. While digital interventions for mental health have proliferated, increasing their accessibility and utility, the data on acceptability and effectiveness of these interventions, however, indicates a need for improvement. The current study sought to utilise qualitative data from semi-structured interviews with 70 participants (male n = 33; age range = 14-25 years, mean age = 19.8) from a single-group pilot study of a novel intervention for young people with social anxiety (Entourage), using a content analysis approach. Results indicated that participants spoke about five main categories: connection, anxiety management, appeal, disengagement and system improvement. No overt gender differences were found in the appeal or perceived helpfulness of the Entourage platform. The current study provides valuable information and suggestions to guide future improvement of digital interventions for young people, particularly those experiencing social anxiety.